RETURNS & EXCHANGES
GRADUATE ITEMS, MARKETING TOOLS, CUSTOM APPAREL:
Thank you for your purchase. We do our best to keep you happy and satisfied with our products and services.
If you are not satisfied with your purchase, you can submit a return or exchange within thirty (30) days of purchase if the item(s) is in the original condition and unused. All returned items are subject to inspection prior to processing. Exchange shipping for different colors or sizes is complimentary within the US. We do not provide complimentary returns or exchanges for those outside of the US. Customs duties and taxes are non-refundable through The Lab Gear Llc.
MY TEAM STORE FUNRAISERS:
Thank you for your support towards your organization/cause. We do our best to provide the best products and services for our fundraisers.
Do to these fundraiser concepts, we are unable to offer returns/exchanges of the products or services. If you feel further attention is needed, please contact your fundraiser organizer.
Thank you for your purchase. We do our best to keep you happy and satisfied with our products and services.
If you are not satisfied with your purchase, you can submit a return or exchange within thirty (30) days of purchase if the item(s) is in the original condition and unused. All returned items are subject to inspection prior to processing. Exchange shipping for different colors or sizes is complimentary within the US. We do not provide complimentary returns or exchanges for those outside of the US. Customs duties and taxes are non-refundable through The Lab Gear Llc.
MY TEAM STORE FUNRAISERS:
Thank you for your support towards your organization/cause. We do our best to provide the best products and services for our fundraisers.
Do to these fundraiser concepts, we are unable to offer returns/exchanges of the products or services. If you feel further attention is needed, please contact your fundraiser organizer.
DAMAGED OR MISSING ITEMS
-Unfortunately this can happen sometimes, but thankfully not very often. Regardless of your shipment country, if your item arrives damaged or incorrect, no need to worry, we’ll make sure you are taken care of. For the fastest resolution, please send us a photo showing the poor quality print or the damaged area of the item and the order number. A request for replacement needs to be made within 7-10 days of receiving the purchase.
